Customer Satisfaction is the highest Priority of Agile... Along with Ensuring Team is Happy and Customers are recommending the Product to other Users (NPS). Other Metrics like Cycle Time, Team Velocity, Defect Density and Burn Charts help to measure Improvement Progress.
Customer Satisfaction is the highest Priority of Agile... Along with Ensuring Team is Happy and Customers are recommending the Product to other Users (NPS). Other Metrics like Cycle Time, Team Velocity, Defect Density and Burn Charts help to measure Improvement Progress.
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